Prices 
For discounted pricing, contact your sales or customer service representative. Pricing is calculated by quantity ordered per SKU. Prices are subject to change without notice. For out of Next Level Apparel scale orders, please call for availability and pricing. 

Styles, Colors, and Inventory 
For the most current listing of styles, colors and inventory, visit our website at www.thendop.com. Please note that based on demand and sales, The NDOP. reserves the right to discontinue styles, colors and size without prior notification. 

Garment Specifications 
Please note The NDOP. makes periodic updates to garment specifications. Current inventory may include a balance of garments from a previous specification. Please contact The NDOP. Customer Service with any questions. 

Order Placing and Shipping 
Most in-stock credit approved orders are shipped within 10 days of them being placed. Please consult your customer service representative for current processing time. Additions to orders already placed will be considered a “new order” and written as a new purchase order.

Confirmations 
If you did not receive a confirmation, we did not receive your order. The NDOP. will not pay for expedited shipments on orders that were not confirmed. Please contact your customer service representative if you did not receive a confirmation. 

Shipping Issues 
The NDOP. will not be responsible for non-delivery, delay, loss, or damages during shipment. 

Residential Delivery 
Shipping to a residential address will incur additional fees for both small packages and pallet shipments which the buyer is responsible for. Buyers should also notify on their purchase orders that the ship-to address is residential. 

Signature Required 
The NDOP: will require signatures on all shipments sent. 

Pick-up & Delivery 
The NDOP. will ship merchandise specified by the customer. All freight claims for missing or damaged merchandise must be filed directly with the carrier. Customer pick-up service is available from 6:30am to 4:00 pm PST, Monday through Friday. Please call ahead to confirm your order is ready to be picked up or for a pick-up time. 

Shipping Discrepancies 
Due to possible human error, it is the buyer/consignee's responsibility to verify that the merchandise received matches what was ordered and to resolve any claims with The NDOP. before garments are altered. The NDOP. will not accept any claims due to incorrect shipments if garments are altered.

Returns and Claim Policy 
It is the Buyer’s responsibility to inspect and test all merchandise before washing, printing, or any type of decorating. Buyers be aware. Once merchandise is altered in any way, the buyer cannot return or make any exchanges. 

Claims and Cancellations 
All claims must be made within 14 days from receipt of goods. Returns will be accepted only with prior authorization. Return shipments will be refused if not accompanied with a Return Merchandise Authorization Code. A 15% restocking fee applies to returns beyond The NDOP's control.

Country of Origin 
Next Level Apparel manufactures garments in various countries.  

Re-Label orders are available please contact your sales representative. Please confirm quotes and minimums. 

Samples will be shipped at a per-piece unit price, plus freight cost. Samples are available upon request and cannot be returned. 

Burnout Product 
Due to the nature of the burnout process, no two shirts are alike. Variation in the color and/or pattern will be apparent and contributes to the unique properties of the product.